For Our Employees
The safety of the children and workforce at Ranken Jordan is our number one priority. To protect our patients and staff from the spread of infection including the COVID-19 coronavirus, we have implemented a number of policies and guidelines to keep us safe.
- COVID-19 Vaccine
- Ranken Jordan now requires all employees to be fully vaccinated by Sept. 1, 2021. See the letter from CEO Brett Moorehouse for full details.
- Universal Masking
- All our workforce must wear an appropriate mask when working directly with patients and when working in a shared space. See PolicyManager for the full policy. What is the policy called?
- Eye Protection
- Wear eye protection when working with an unmasked patient for 15+ minutes or while co-treating any patient(s) for 15+ minutes.
- Screen yourself for any symptoms of illness and fever before each shift.
- Please socially distance as much as possible, especially while eating and drinking.
- The SARS-CoV2 vaccine is the best way to protect yourself against the virus. If you are not already vaccinated, you may voluntarily sign up for a vaccine through Occupational Health.
If you have any questions or concerns please visit our FAQs page or reach out to us by clicking the button below
Infection Prevention Team
Dr. Duha Al-Zubeidi
The safety of the children and workforce at Ranken Jordan is our number one priority. To protect our patients and staff from the spread of infection including the COVID-19 coronavirus, we have implemented a number of restrictions and temporary policies. Please check back daily for new updates.
Community Benefits for Healthcare Workers
- Starbucks – Free Coffee in December
- Frontline Hero Shopping Hours – Sam’s Club
- Priority Access for Healthcare Workers and First Responders – Costco
- Free Laundry/Dry Cleaning for Frontline Healthcare Workers – Tide
- Thank You Meals for First Responders and Healthcare Workers – McDonald’s
- 25% Off For Healthcare Workers (ID Required) – Frontenac Lululemon
- Headspace Plus Free Through 2020
The CDC lifted some restrictions for vaccinated individuals, and many of employees have asked what that means for us at Ranken Jordan. Those guidelines are not intended for a healthcare setting, so we must continue to adhere to all pandemic precautions, including masking and distancing. However, in light of our recently successes, we have adjusted some of our pandemic guidelines.
Below is a chart of the main guidelines Ranken Jordan put into place since the pandemic and how they are changing, if at all.
|Guideline||Previous State||New State – Effective Friday, March 12, 2021|
|Inpatient Visitors||2 designated visitors 18+||Additional visitors beyond the designated 2 are allowed with vaccination documentation|
|Outpatient Visitors||1 designated visitor 18+||2 non-designated visitors 18+|
|Window visits||Outdoors is approved case-by-case||Visits are postponed due to construction|
|Students||Case-by-case||Students are invited back|
|Volunteers||Case-by-case, only non-direct patient care||Direct patient care volunteers will be invited to return with vaccination documentation|
|Eating||Eating is allowed in break rooms while 6+ feet away||Eating is allowed in break rooms and all conference rooms while socially distanced|
|Employee Screening||Self-screening prior to shift with mid-day temperature check||Self-screening at beginning of shift; no temperature check is required (but checking for a fever at least once a day is recommended)|
|Reporting Employee Illness||Notify your supervisor||No changes|
|Visitor and Outpatient Screening||Active screening at reception||No changes|
|Meetings/Distancing||Meeting room capacity is reduced to allow for social distancing||No changes|
|Ranken Jordan COVID Pay Program||As approved by your supervisor||No longer active|
|Eye Protection||Required for employees who will be exposed to an unmasked child for 15+ minutes or while co-treating for 15+ minutes.||No changes|
|Masking||Required by all adults in the hospital, except while eating/drinking; recommended for patients||Still required with the new provision that if two vaccinated employees are meeting they may unmask if both agree, are social distanced, and both are in a non-patient care area (ie meeting room); masking is still recommended for patients|
|Mask Break Zones||Visitors may unmask in the second floor “mask break zone” (aka Concussion Room) or outside in the new care station||The mask break zones are closed, but visitors and employees may unmask outside while socially distanced.|
COVID Vaccination Update
We were able to offer the vaccine to all of our non-PRN Ranken Jordan employees through Mercy while we continue to work with the state of Missouri on other vaccine options. We still have some non-PRN employees who are waiting to get the vaccine either because they missed it from Mercy or because they already had COVID and were not yet eligible. We will follow up with those employees as soon as we have next steps. We would like to thank you for your patience as we continue working with Mercy and the state.
COVID-19 Vaccination Record Card
For any employee who has completed the 2 dose COVID vaccine regimen, please submit a copy of BOTH sides of the COVID-19 Vaccination Record Card to Jenny Bahr in Human Resources (either via email or a copy under her door near the Fish Lounge).
We are treating all employees as being exposed to COVID-19 on an ongoing basis. That means:
- You do not need to report any COVID-19 exposures (including household exposures) to your supervisor or occupational health. We already are treating all employees as if they have been exposed.
- If you were exposed to COVID-19, all symptoms (even if it is the slightest symptom) needs to be reported to your manager for full review by Occupational Health before you come to work.
- Employees must mask at all times (exceptions listed below).
- Employees must eat alone; do not unmask near others at any time.
- Employees must take their temperature twice during their shift – once at the beginning and second midway during their shift.
- Employees must stay home if sick or leave the hospital if you become sick during your shift.
All employees will be given a free oral digital thermometer (via their manager). We have also installed two touchless temperature check stations near the front entrance (by the concierge desk and security desk). Employees will take their own temperature twice during their shift. We encourage employees use their new oral thermometer for taking their temperature. The first temperature check should be taken no more than 1 hour prior to the start of their shift or upon entry of the hospital. If the employee’s temperature is within acceptable limits (below 100.0 degrees), the employee may approach reception who will ask one question, “do you have any symptoms.” The symptom list will be available as a reference. If no symptoms, the employee will receive a “I Got Screened” sticker. Any employees whose temperature tests higher than 100.0 degrees and/or reports symptoms should report that to their supervisor and return home immediately.
Employees must take their temperature again midway through their shift using either their own thermometer or at one of the temperature stations.
We will continue to actively screen all hospital visitors and outpatients with no change in process (their temperature will be taken; they will be asked about symptoms and exposure).
If you feel sick or have any symptoms, stay home. Report to your supervisor that you’re feeling sick, and your supervisor will inform Occupational Health. Occupational Health will follow up directly with you as soon as possible with next steps including determining if you need to be tested for COVID-19. If you come to work with symptoms, you will be sent home with possible disciplinary action. It is very important to be vigilant and report to your manager any/all symptoms (even if they seem slight) especially if you know that you have been exposed to COVID so that we can review and determine if testing is needed. When in doubt, keep it out!
We will continue universal masking. This applies to all adults in the hospital – employees, visitors, families, etc. The only time you may unmask is if you have an office, are at a cube more than 6 feet from another person or when you are eating alone. You must eat alone at all times. Stay masked if you’re in a meeting. Stay masked if you sit in a shared space within six feet of another person. If you see someone unmasked or not wearing a mask appropriately, please correct them or report the noncompliance to a manager immediately. Employees who continue to not mask or wear a mask inappropriately will receive disciplinary action. Families will also be held accountable for masking. We have issued a new formal temporary COVID-19 masking policy (policy also be found in Policy Manager via Intranet).
We will continue to minimize the use of our volunteers. No volunteers will work directly with any of our children or families. The only volunteers we will use are for administration needs, which includes work done from their homes, in the Volunteer Office, or in business offices. No volunteers will be in patient areas.
The CDC recommends pregnant women not care for patients with COVID-19 or under investigation for COVID-19. If you are pregnant and have been assigned to care for a patient under investigation or confirmed positive for COVID-19, please report to your manager or to Occupational Health. Email them at _COVID-19EmployeeHealth in Outlook.
We will expand the screening at reception to include additional symptoms (click here to view updated screening). Anyone who answers yes to one or more questions will not be allowed to enter the building. The purpose of this is to ensure no one works or visits with any symptoms, even if they seem mild. As we enter the cooler weather and flu season, symptoms and illnesses will increase. We must report and evaluate all symptoms to keep COVID-19 and all other infections and viruses out of the building.
Employees with symptoms must report them to their supervisor. If you develop symptoms while at work, please contact your supervisor immediately. Infection Prevention and Occupational Health will review each case and determine if COVID-19 testing is necessary.
We encourage all testing to go through our Infection Prevention and Occupational Health teams because we partner with BJC for testing, and the results are faster and more reliable than other facilities.
Meetings and Dining
Please limit the number of in-person meetings. When possible, use Microsoft Teams or BlueJeans to meet virtually. If you must meet in person, considering limiting the length of the meeting to as short as possible in order to reduce the risk of infection.
No lunch meetings are allowed, nor should food be allowed in any meeting. People are most at risk when unmasked, such as while eating.
If dining with others, please stay at least six feet away from each other.
Universal Masking and Eye Protection
Please encourage our age-appropriate kids to wear a mask when they are near others, such as during therapy or activities.
If you (employee) are going to be exposed to an unmasked child for longer than 15 minutes, please wear eye protection in addition to your mask.
If two or more employees are going to be co-treating a child for longer than 15 minutes, please wear eye protection in addition to your mask.
To ensure we are keeping everyone as safe as possible, we are limiting the number of children we care for to 46 inpatients. Outpatient will continue with their current precautions.
Effective immediately, our inpatients will be allowed to have up to two identified visitors at the same time. Previous restrictions allowed only one visitor at a time. We are allowing up to two now because the other measures used to keep COVID out of the building, including universal masking and screening, have been so effective. Also, our fellow pediatric hospitals in the area now allow up to two visitors, and we believe it is important to be in line with those guidelines to support our families who may have come from one of our referring hospitals. Please contact the virtual command center if you have questions.
We are happy to announce we will be extending our COVID Temporary Pay Program thru Dec. 31, 2020. COVID Pay is doing exactly what we intended it to do – it is keeping sick employees out of the building and away from our children with medical complexities (or “fragile kids”). To continue to protect our patients and each other, please do not come to work if you are sick. When in doubt, keep it out! Ranken Jordan will also be adding an additional “COVID Pay” hours to each eligible employee’s COVID Pay account balance (prorated based on FTE status, please refer to chart in policy for details). Policy can be found in ADP.
Eye Protection Guidelines
COVID-19 enters the body through the eyes, nose, and mouth. Masks protect our nose and mouth. To protect our eyes, our workforce is welcome to use an eye shield or goggles for their protection while at work. You may request a face shield or goggles from your supervisor. Instructions on how to use a face shield are attached.
For direct patient care staff, we encourage you to wear eye protection when:
- Providing direct patient care to an unmasked patient and/or family member; and
- For longer than 15 minutes at a time; and
- When within six feet of each other.
For all other staff, eye protection is optional. Remember, universal masking is your best protection.
Valve Masks Guidelines
Masks that include a valve that are not N-95 masks are not permissible to wear at Ranken Jordan. Those type of masks allow you to inhale filtered air, but they allow your exhaled air to be released through the valve instead of trapped in your mask. The purpose of a mask is to keep your germs to yourself. The valve allows them to be released into the air at Ranken Jordan, and that is a risk to your colleagues and our children. Please obtain a new mask from your supervisor.
Ranken Jordan COVID-19 Testing Protocol: Symptomatic Employee and/or Possible Exposure
Ranken Jordan has partnered with BJC HealthCare for rapid employee COVID-19 testing. Employees must first report the following situations to your supervisor immediately. Each situation will be reviewed individually with Occupational Health to determine next steps and if testing is recommended thru our healthcare partnership.
- You were exposed to someone who has tested positive for COVID-19 or is under investigation for COVID-19
- You are currently experiencing COVID-19 symptoms Click here to see the latest screening tool >
Meetings During COVID-19 Pandemic
- Host as many meetings as possible virtually
- Any in-person meetings still require masking and social distancing
- No meetings should host more than 10 people
- See the table below for the max capacity in each conference room during COVID-19
- Please do not re-arrange the tables or chairs in the conference rooms; they are specifically arranged to accommodate social distancing
- If you think you have an exception (ie, NEO, PCT onboarding), please contact the Command Center to discuss.
- To host a virtual meeting, you may use Teams or BlueJeans. Please contact IT if you need help.
|Conf. Room||Max Capacity|
|Nurse Report Room||2|
|East Consult Room||2|
Employees are now allowed to travel since the risk of contracting COVID-19 in town or out of town is the same. You will not be screened out for traveling, nor will you be quarantined if you travel. Travel is still discouraged however, as traveling on planes and to certain hot spots brings a higher risk of contracting COVID-19. You do not need to report travel, but for your own health, please reconsider any travel you have and take great precautions if you must.
|Has someone in your household or close family member tested positive or is under investigation of having COVID-19?|
|Have you experienced any of the following symptoms in the past 24 hours?|
||NEW OR WORSENING:
As part of universal masking, we are requiring everyone in the building to wear a mask. You do not need to wear a mask when you’re eating, drinking, or working at your own work station and are at least six feet apart from the nearest person. If you work at a shared space (ie: unit computers), please continue to wear your mask. Here is information on the type of mask to wear.
|Person||Type of Mask|
|Employee providing direct patient care||Surgical only|
|Employee providing non-direct patient care||Surgical or cloth|
|Visitor/Family member||Surgical or cloth|
|Patient||Surgical or cloth|
To manage through the global PPE shortage, please continue to reuse your mask as long as possible. It’s OK to replace it when soiled, broken, it’s concerning, etc. Reception is providing bags for everyone so they can store their masks and reuse it on their next shift. Click here for instructions on how to use/reuse your mask, as well as instructions on how to care for a homemade mask.
To protect our children and each other, we will begin “universal masking.” Every employee who enters the building and is in a direct patient care role will receive one surgical mask to wear all day. Employees not in direct patient care roles have the option to wear one. Please see the FAQs for further instructions.
What is considered direct patient care?
Direct patient care are those roles in nursing, respiratory therapy, therapy services, and medical services. Food services and environmental services should also wear a surgical mask. Non-direct patient care are administrative roles. Non-patient care staff is still allowed to wear a surgical mask.
Where can I find surgical masks?
You should receive one upon your screening as you enter the building. Boxes are also located on the units.
Should I replace my surgical mask after caring for a child on droplet precautions?
Due to the limited supply of masks across the world, please reuse your surgical mask all day, or as long as you can during your shift.
When can I replace my surgical mask?
- The mask becomes wet, moist, soiled, or damaged
- The mask becomes contaminated with blood or other bodily fluids
- You become concerned about your mask
Do we have a shortage of masks?
Due to the COVID-19 pandemic, there is a world-wide shortage of PPE. At Ranken Jordan, we have a limited supply of surgical masks, and we want as many people as possible to wear a surgical mask to protect themselves and our patients. To balance the need and supply, we ask that you wear one surgical mask throughout your shift and replace it only when it meets the replacement criteria listed above.
Can I wear my own mask from home?
You may wear your own mask, but when you are caring for a patient, please use a surgical mask we provide.
Should visitors be wearing masks?
Visitors may wear a surgical mask if they request one upon screening.
How do I use my mask?
Please see below for instructions on how to put on and take off your surgical mask.
Active Screening For All – Effective March 23, 2020
To protect our patients and staff, we will begin actively screening everyone who comes into the hospital beginning Monday, March 23, 2020, at 6 a.m. The screeners have been trained by Infection Prevention and Occupational Health, and Angie Sliepen will oversee the operations and staffing of all screenings. We will continue screening until further notice.
What is the screening?
- Have you been in direct contact with someone under investigation or positive for COVID-19?
- Have you traveled outside of the area within the last 14 days?
- Are you experiencing shortness of breath or cough?
- Do you have a fever? (We will take a temperature.)
If I fail, does it count as an absence? No.
If I’m late to clock in because the line for screening was long, can I fill out a green sheet? Yes.
Effective immediately, any employee traveling domestically leaving March 19, 2020, outside of St. Louis area (besides to and from home) will be asked to refrain from working for 14 days upon their return. Employees may use PTO if they have available, if not it will be unpaid leave. Employees will then be screened for symptoms prior to their return to RJ. Any and all travel (via any mode of transportation – car, plane, train, etc) must be reported to COVID19@rankenjordan.org. If there are any special circumstances, we are happy to discuss.
Employee Travel – Effective March 16, 2020
The Centers for Disease Control and Prevention (CDC) is discouraging airline travel, both internationally and domestically. In alignment with these guidelines, we implemented a new temporary travel policy.
- ALL AIR TRAVEL
- Any air travel (domestic + international) must be reported to your supervisor who will report it to Human Resources (Jenny Bahr).
- INTERNATIONAL AIR TRAVEL
- Any employee who travels internationally (regardless of location) will be asked to refrain from working for 14 days upon their return to the US. Employees may use PTO if they have available, if not it will be unpaid leave. Employee will then be screened for symptoms prior to their return to the hospital.
- DOMESTIC AIR TRAVEL to HOT SPOTS (Washington, New York, California)
- Any employee who travels domestically to the hot spots listed above will be asked to refrain from working for 14 days upon their return to the US. Employees may use PTO if they have available, if not it will be unpaid leave. Employee will then be screened for symptoms prior to their return to the hospital.
- These hot spots will continue to grow. As soon as the CDC lists new locations, those locations will take affect into our policy.
- DOMESTIC AIR TRAVEL (all other locations)
- We will continue to monitor domestic locations to determine if it is safe to return to Ranken Jordan.
- Employee will then be screened for symptoms prior to their return to RJ.
PTO Temporary Policy Change – Effective March 16, 2020
We understand the COVID-19 spread may result in missed work due to illness, child care, travel, and more. To support our employees and their time, we will TEMPORARILY allow employees to borrow up to one weeks’ worth of PTO (based on FTE status) if they choose (versus taking unpaid time off). This temporary change is effective now through April 12, 2020, at which time we will re-evaluate depending on the need. Our ESB policy is still in effect with no changes. Plan details for both PTO and ESB can be found in the Employee Handbook on pages 20-24.
Employee Screening – Effective Jan. 30, 2020
- ALL Workforce should be self-screening
- For symptoms (see screening symptom list)
- Reporting if they are traveling Internationally
- Reporting if they have come into contact with someone with or under investigation for COVID-19
Sick Policies – Reminder (Effective always)
Please use the screening guide as a tool to determine if you are not able to work due to illness. Workforce should be fever free for at least 24 hours, without the use of fever reducers such as Tylenol or Motrin. Please also follow your departments regular call in procedure. It is imperative that we receive information regarding your symptoms so that we can collect and track illnesses across the hospital to watch for trends to best protect our fragile patient population and our workforce.