Latest Updates for Visitors

Home Coronavirus Visitors

Masking is MANDATORY for all employees and visitors.

For Our Visitors

The safety of the children and workforce at Ranken Jordan is our number one priority. To protect our patients and staff from the spread of infection including the COVID-19 coronavirus, we have implemented a number of restrictions and temporary policies. Please check back daily for new updates.

Latest Updates

The CDC lifted some restrictions for vaccinated individuals, and many of employees have asked what that means for us at Ranken Jordan. Those guidelines are not intended for a healthcare setting, so we must continue to adhere to all pandemic precautions, including masking and distancing. However, in light of our recently successes, we have adjusted some of our pandemic guidelines.


Below is a chart of the main guidelines Ranken Jordan put into place since the pandemic and how they are changing, if at all.


Guideline Previous State New State – Effective Friday, March 12, 2021
Inpatient Visitors 2 designated visitors 18+ Additional visitors beyond the designated 2 are allowed with vaccination documentation
Outpatient Visitors 1 designated visitor 18+ 2 non-designated visitors 18+
Window visits Outdoors is approved case-by-case Visits are postponed due to construction
Students Case-by-case Students are invited back
Volunteers Case-by-case, only non-direct patient care Direct patient care volunteers will be invited to return with vaccination documentation
Eating Eating is allowed in break rooms while 6+ feet away Eating is allowed in break rooms and all conference rooms while socially distanced
Visitor and Outpatient Screening Active screening at reception No changes
Masking Required by all adults in the hospital, except while eating/drinking; recommended for patients Still required with the new provision that if two vaccinated employees are meeting they may unmask if both agree, are social distanced, and both are in a non-patient care area (ie meeting room); masking is still recommended for patients
Mask Break Zones Visitors may unmask in the second floor “mask break zone” (aka Concussion Room) or outside in the new care station The mask break zones are closed, but visitors and employees may unmask outside while socially distanced.


To mitigate the risk of exposure to COVID-19 for all patients, workforce and visitors.



In accordance with the Centers for Disease Prevention and Control (CDC) and the Society of Healthcare Epidemiologists (SHEA) Ranken Jordan requires all staff, volunteers and visitors to wear a mask properly covering the nose and mouth at all times except while eating.


Visitors: All visitors must wear a mask at all times throughout their visit at Ranken Jordan unless the visitor is eating while socially distanced. If a visitor needs to eat, visitors are required to go to a designated eating area and ensure they are more than 6 feet away from all other persons in the area, including the patient being visited. Ranken Jordan will provide education to patient visitors regarding the implementation and enforcement of this policy through the family handbook, conversations with staff members, and /or information available at the Reception Desk. Visitors may wear a hospital provided surgical mask or a cloth mask from home. Cloth masks may not contain vents/valves. If a visitor is unable to comply with this policy, they will be asked to leave.

Effective immediately, our inpatients will be allowed to have up to two identified visitors at the same time.  Previous restrictions allowed only one visitor at a time. We are allowing up to two now because the other measures used to keep COVID out of the building, including universal masking and screening, have been so effective. Also, our fellow pediatric hospitals in the area now allow up to two visitors, and we believe it is important to be in line with those guidelines to support our families who may have come from one of our referring hospitals.  Please contact the virtual command center if you have questions.

COVID-19 Screening
Has someone in your household or close family member tested positive or is under investigation of having COVID-19?
Have you experienced any of the following symptoms in the past 24 hours?

Additional Visitor Restrictions – Effective March 25, 2020

Each patient is allowed up to two designated visitors. Moving forward, we will only allow one of those two visitors to visit the hospital at a time. Each visitor can only visit once per day.

Due to the risk of spreading the COVID-19 coronavirus, Ranken Jordan must reduce the number of visitors into the building. Until further notice, the following restrictions are in place:

Helpful Resources

View Our Screening Guide

COVID-19 Questions?

If you have any questions or concerns please visit our FAQs page or reach out to us by clicking the button below

Infection Prevention Team

Dr. Duha Al-Zubeidi