Family & Visitor Guidelines

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Visiting Hours

Visiting hours are daily, 8:30 a.m. – 8:30 p.m. We encourage you to invite your friends and family to visit often. Any children under the age of 16 must be supervised by a parent or adult caregiver at all times. For the safety and security of all Ranken Jordan patients, please follow all visitor policy rules listed below.

After Hours

Parents, guardians and caregivers may visit at any time but after hour visits should be limited to one family member (18 yrs. old or over and with an I.D.), and discussed ahead of time with your child’s nurse, and preferably prior to 11pm. For after hours visits, you must provide Ranken Jordan staff with the quarterly password. To get the password please see your social worker.

Inpatient Sibling Visit Guidelines

Inpatient siblings will be able to visit on a first come, first served scheduled basis. Only patient guardians are able to request sibling visits at this time. Please review all guidelines below before submitting a sibling visit request. All requests will be reviewed by the patient’s medical team to ensure patient safety. You will receive confirmation of your requested visit within 2 business days of submission with visit details. Please wait for approval from a Ranken Jordan representative prior to your requested visit.  Please note, every visit will require a new submission and approval from the patient’s medial team.

Requests must be submitted a minimum of 2 business days prior to the requested date of visit.

Weekend visits must be submitted by the Wednesday prior for medial team review.

PLEASE NOTE: Sibling visits will no longer be available for request beginning 11/15/2021.

Guest Identification & Badges

All guests must sign in and out at the front desk with a picture ID. Every guest is required to wear a badge, which is available at Reception.

Guest Guidelines

Visiting Areas

With a nurse’s approval, patients may leave the Clinical Unit with a staff member, volunteer, guardian or guest 16 years or older. 

Infection Prevention

To protect all of the children and staff, prior to each visit wellness screenings will be completed at reception asking each visitor if in the last 24 hours if they have experienced active symptoms of illness including, but not limited to: 

If yes, they will be asked not to visit until symptom free. 

You can help keep infections to a minimum by handling your child only and not sharing your child’s toys or belongings with other children. All guests must wash their hands when entering Ranken Jordan and before entering the nursing unit. Please do not visit if you are sick with the above symptoms, a cold, flu or other infectious disease. This applies for all guests.


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